Frequently Asked Questions (FAQ)
- How to Structure HTML Code for Interactive Module Slides
- If a different authentication method other than credentials was used and then switched to credentials, is the welcome email sent?
- If users are added or removed from groups assigned to a campaign that has not started, will the change take effect in that campaign?
- Import Logic from Microsoft Entra ID (Azure AD)
- Is it possible for end users to access the platform without authentication?
- Is it possible to anonymize a user's data?
- Is it possible to configure only some of the Navigation IPs and/or domains for email sending?
- Is it possible to customize the 404 error page to indicate that a campaign has ended?
- Is it possible to customize the FAVICOM (page icon) displayed in the browser tab?
- Is it possible to customize the texts displayed in the interface of the Phishing Report button?
- Is it possible to hide predefined content so that it is not visible to the end user?
- Is it possible to manage users created manually or by CSV and then by another synchronization method?
- Is it possible to modify the data of a completed campaign?
- Is it possible to modify the data of an ongoing campaign?
- Is it possible to schedule a simulation campaign lasting more than 4 days?
- Is it possible to stop an ongoing campaign?
- Is it possible to upload SCORM format content to the platform?
- Is it possible to use shared email accounts for users or distribution lists?
- Is it possible to use the free version of Microsoft Entra ID (Azure Active Directory) for SMARTFENSE user synchronization and authentication features?
- Is there a user manual or help for the end user?
- Is there a way to unsubscribe users in bulk?
- Minimum Requirements
- Most common sending errors with DMI – Direct Message Injection through Microsoft
- Only authentication via Microsoft Entra ID (Azure AD) and import by another method.
- Security, Trust, and Guarantee in the Cloud
- Setting Up a Custom Mail Server with OAuth 2.0 Authentication for Google
- SMARTFENSE Interactions with Other Technologies
- The external email banner does not appear in SMARTFENSE emails
- Uninstallation of the Phishing Report Button for Microsoft
- Use of Hostnames Created in Multitenant in Campaign Sends for Child Instances.