This article explains how to interpret the Playbooks Dashboard in SMARTFENSE and what information each indicator and section of the panel provides.
The Dashboard is available at Playbooks > Dashboard.
What this Dashboard is for
The Playbooks Dashboard summarizes the health and activity of your organization's automated Playbooks. It allows you to quickly verify whether automations are working correctly or if any are failing silently.
From this Dashboard you can access the full execution audit using the View audit button.
To learn what Playbooks are and how to configure them, see the article Playbooks.
Key indicators
The top section displays four indicators:
- Executions: total number of playbook actions executed during the period (one is counted for each action executed for a user).
- Success rate: percentage of executions completed without error. It is the key indicator: green ≥95%, amber ≥80%, red below. A low value indicates that an integration is failing.
- Failures: number of executions that ended with an error in the period.
- Active playbooks: number of active custom playbooks for this organization.
Sections of the panel
Success rate and trend
Shows the ratio of successful executions to failed ones and its daily evolution. A spike in errors indicates when an integration started to fail. With the View errors button you can open the details of each failed execution in a searchable, paginated, and downloadable table.
Playbooks with failures and most frequent errors
Shows which playbooks accumulate the most failures in the period and which error messages are repeated most often, to guide the review.
Webhook reliability
Shows the percentage of correct responses and the latency of webhook actions. This section is displayed only if your organization has webhooks configured.
Most frequent triggers
Shows which triggers generate the most executions in the period. The CSV button downloads the complete detail.
Executions by action type
Shows how executions are distributed among the different action types configured in your playbooks.
Users who activated the most playbooks
Lists the users who generated the most playbook executions in the period. The CSV button downloads the complete list.
Configuration status
Summarizes the current state of your playbooks: active and inactive playbooks, covered triggers, and active rules that did not trigger during the period (possible misconfigured trigger).
Use the Manage button to go directly to playbook management.
Recommended actions
Shows suggestions derived from the status of your playbooks, prioritized by severity.
Period and downloads
With the Period selector you can analyze the last 7, 30, 90 days, or 12 months. All cards and graphs are recalculated when changed.
Some sections show only the main results to keep the reading clear. In those cases, the CSV button downloads the full detail for the period. To review executions with errors one by one, use View errors.
Data scope
The panel only considers the data from your organization. For the complete details of each execution, use the View audit button or see the article Playbooks reports.
💡 Best practices
- Review the Success rate regularly. A value below 80% indicates that an integration is experiencing issues and requires immediate attention.
- Use View errors to identify the exact source of failures before reviewing the webhook or action channel configuration.
- Check Webhook reliability if your organization uses webhook actions, as increased latency can signal problems before failures are recorded.
- Review Configuration status to detect active triggers that have not generated executions in the period, as this may indicate an incorrect configuration.
- Check Recommended actions after each configuration change to verify there are no pending alerts.