This article describes how the SMARTFENSE Lite license works, how clients are managed within the same instance, and how unique users reached per month in campaigns are counted.
Overview of SMARTFENSE Lite
With SMARTFENSE Lite, management of all clients is done in the same instance.
To organize them, you have groups that allow you to segment users by client, maintaining clear and organized administration for each organization or partner.
You can reassign or rotate accounts among users as long as the unique users reached per month do not exceed the limits of the contracted license.
Loaded Users vs. Reached Users
You can load more users into the instance than those included in the contracted license.
The restriction does not apply to the total number of loaded users, but rather to the number of users reached in campaigns during the month.
This means that:
The limit is measured by unique users reached per month.
You can manage a broader user base, as long as you respect the limit of reached users defined in your license.
Licensing Example
Example: if you contract SMARTFENSE Lite for 50 users, you can launch campaigns to 50 unique users per month, regardless of the total number of users loaded in the instance.
In this way, an administrator or partner can maintain a user base larger than 50, as long as in each calendar month the 50 unique users reached in awareness campaigns are not exceeded.
Commercial Information
Visit our website to learn about the SMARTFENSE Lite plan that best fits the needs of your organization or your clients as a partner.
💡 Recommended Best Practices
Plan your monthly campaigns taking into account the limit of unique users reached by the SMARTFENSE Lite license, to avoid exceeding the contracted quota.
Use groups by client within the instance to better organize users and facilitate the administrator’s task when selecting recipients for each campaign.
Regularly review the users reached during the month, to optimize account rotation among users and ensure the best use of the license.
Define a clear policy for using the instance and the user limit per client, so that license distribution is transparent and orderly.