This article explains how to enable Two-Factor Authentication (2FA) in SMARTFENSE, for both Administrators and End Users, using an authentication app and backup codes.
Enabling Two-Factor Authentication
Two-Factor Authentication can be enabled by any user directly from their personal profile. To do so, follow the detailed steps below.
1. Access the user profile
In the upper right corner of the platform, select your user profile and then Edit Profile
2. Go to the Security section
At the footer, look for the Security option and click on go to account security.
3. Enable Two-Factor Authentication
In the next window, press Enable Two-Factor Authentication.
4. Start the process
On the new screen, press the Start button.
You will be prompted to enter the password of the user currently authenticated on the platform.
5. Scan the QR code
The platform will show you a QR code.
Use your authentication app (for example, Google Authenticator, Microsoft Authenticator, or Authy) to scan it and generate a confirmation code.
6. Enter the confirmation code
Once the code is generated in your app, enter it in the Confirmation Code field and press Continue.
7. Activation confirmation
On the next screen, the platform will indicate that Two-Factor Authentication has been successfully enabled.
8. Generate backup codes
Next, you can generate backup codes.
These codes allow access to SMARTFENSE if you do not have access to your authentication app.
Note: backup codes are single-use. Keep them in a safe place.
9. Complete the process
To finish the setup, press Finish.
💡 Best Practices
Enable it for both administrators and end users to strengthen security.
Store the backup codes in a secure password manager.
Keep your authentication app updated to avoid issues generating codes.
If you change devices, remember to disable and re-enable 2FA to ensure continuity of access.