Discontinued component. The Smishing component is no longer part of the SMARTFENSE offering and will not receive any further improvements or updates. Organizations that have already purchased it can keep using it until their license expires. This article is kept as a reference for how to configure it and how it works.
The SMS body allows up to 350 characters, although it is recommended to use shorter messages to improve their effectiveness.
Character limit
In the custom content creation form for SMISHING:
- Up to 350 characters are allowed in the SMS body
Content considerations
When calculating the number of characters, it is important to keep in mind that:
- Some HTML tags also take up space within the limit
- The total characters include both visible text and these elements
Usage recommendations
Although the limit is 350 characters:
- It is recommended that SMS messages be short and direct
- This improves reading rate and user attention
- It enhances the impact of the simulation
Considerations
- Exceeding the limit will not be allowed by the form
- The content must be clear and concise
- It is important to validate the message before using it in campaigns
💡 Best practices
- Keep messages brief and clear
- Avoid unnecessary use of HTML tags
- Prioritize content that generates immediate attention