This article describes how SMARTFENSE performs backup and redundant storage of information, as well as the infrastructure providers used and the retention periods for backups.
Frequency and scope of backups
SMARTFENSE performs a daily backup of the information corresponding to each client.
This process allows maintaining up-to-date copies of data in case of possible incidents, operational errors, or recovery requirements.
Storage infrastructure used
Backups are stored in cloud storage services from:
Amazon S3
Google Cloud Storage
Both platforms offer advanced security, integrity, and redundancy mechanisms to protect the stored information.
In particular, these services are designed to store data redundantly across multiple devices and data centers, which significantly reduces the risk of data loss.
Redundancy and availability of information
Both Amazon and Google distribute data across different availability zones and geographically separated data centers. This allows:
tolerating hardware failures
mitigating regional incidents
ensuring high service availability
For example:
Amazon S3 is designed to offer 99.999999999% (11 nines) annual durability and approximately 99.99% availability for stored objects.
Google Cloud Storage is also designed for 99.999999999% annual durability, with service level agreements that can reach 99.95% monthly availability depending on the storage configuration.
These features allow the stored information to maintain very high availability according to the SLAs defined by each provider.
Backup retention period
Backups generated by SMARTFENSE are retained for 90 days.
Within this period, it is possible to recover information if necessary, according to the corresponding support procedures.
Official provider documentation
For more details about the durability and availability of the services used, you can consult the official documentation:
💡 Best practices
Request information restorations as soon as possible after incidents, since backups are kept for a limited period of 90 days.
Keep critical information updated within the platform so that daily backups always reflect the most recent state.
Consider complementing platform backups with internal export or archiving policies if your organization requires retention periods longer than 90 days.
🏷️ Suggested tags
backups, information security, cloud storage, amazon s3, google cloud storage, availability